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Process Excellence

A Masterclass By Dr. Arul Aruleswaran

Empower Your Leaders In Times Of Uncertainty

Unlock the transformative secrets of navigating through uncertainty and steering organizations to unprecedented success amidst chaos with our ‘Process Excellence’ masterclass. Join now to empower yourself and your team with visionary leadership skills and strategic insights, enabling you all to thrive in the ever-changing landscapes of today’s dynamic business world. Embrace the future with confidence and take charge of change like never before!

Process Excellence

by Dr. Arul

7th December 2023 (Thursday)

Early Bird: RM 1,100/pax

(till 7th November)

Original: RM 1,300/pax

  • Time: 9am – 5pm
  • Venue: The Ark Event Space.
    Plaza Damas, Jalan Sri Hartamas 1 E-1-14 & E-1-16,
    Block E, 50480 Kuala Lumpur
  • 100% HRD Corp claimable – To register for HRDC click here
  • For inquiries: Email us at

Learning Outcomes & Key Takeaways

  • Identifying, knowing and understanding a business problem and its impact to the customers.
  • Developing a strategy for transform (What is the Mission?) using the E3 Framework.
  • Knowing the customer’s needs and what they value.
  • Developing the key results area (KRA) using the critical to customer measures.
  • Establishing and executing a transformation plan based on data, process and the the E3 Framework.
  • Measuring and demonstrating the transformation with data.

The Speaker

  • Functionally: Chief Meaning Officer, Chief Brooming Officer, Chief Generosity Officer, Chief Fun Officer.
  • Strategic Specializations: Business Transformation, Digital Transformation, Operational Excellence, Project Management, Continuous Improvement, Strategic Execution.
  • Skills: Supply Chain Management, Management Consulting, Thought Leadership, Strategy & Execution, Lean Six Sigma, Business Excellence, Change Management, Government Services and Processes, Market Analysis, Feasibility Studies, Business Modeling, Start-Ups, Investments, Operations Management.
  • Investments: Led a group of small investors in private healthcare sector in Lao PDR, working with the Ministry of Health Laos to address healthcare gaps and private healthcare needs.
  • Solutions: Collaborated with Malaysian healthcare experts to introduce game-changing private healthcare services through knowledge transfer and international standard healthcare services.
  • Business Transformation: Led process experts in implementing Envision, Execute, and Experience process excellence framework. Successfully transformed a regional Logistics Service Provider, achieving 800MEur growth over 5 years. Focused on supply chains, contract logistics, talent development, government services, and industrial/commercial development projects.

Dr. Arul Aruleswaran

Operational Excellence | Supply Chain Transformation | Change Management | Leading Teams | Developing Talents

The Venue

Our event will be held at
The Ark Event Space at
Plaza Damas, Jalan Sri Hartamas 1 E-1-14
& E-1-16, Block E, 50480 Kuala Lumpur.